FAQ

What is embroidery digitizing, and why do I need it?

Embroidery digitizing is the process of converting artwork or designs into embroidery machine-readable formats. You need it to achieve precise and high-quality embroidery on various materials.

How does your flat-rate pricing work?

Our flat-rate pricing is transparent and straightforward. You pay a fixed price for our services, ensuring that you know the cost upfront with no hidden fees.

What file formats do you accept for embroidery digitizing and vectorizing art?

We accept a wide range of file formats, including AI, EPS, PDF, JPG, PNG, and more. Feel free to contact us for specific format inquiries.

Can you help me choose the right patch or sticker size and material?

Absolutely! Our expert team can guide you in selecting the ideal size and material based on your intended use and design.

What is the typical turnaround time for your services?

Our goal is to provide swift turnaround times, typically delivering embroidery digitizing and vectorizing services within 6 hours. For custom patches and stickers, we aim to have your order at your doorstep within 10 business days from the initial request.

Do you offer rush or expedited services?

No, we do not offer rush or expedited services at this time.

Can you create patches and stickers with custom shapes and die-cut designs?

Certainly! We have the capability to create patches and stickers in custom shapes and die-cut designs to match your vision.

What shipping options do you provide, and do you offer international shipping?

We offer a range of shipping options to accommodate your needs, including international shipping. You can choose the shipping method that suits you best.

Are there any quantity restrictions for custom patches and stickers?

We can accommodate orders of various quantities, from small batches to large-scale production. Our flat-rate pricing ensures affordability regardless of order size.

Feel free to reach out to us with any additional questions or specific inquiries you may have. We're here to assist you throughout your creative journey with Bay View Threadworks.